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Scope of Services

The Client will employ Seabreeze Cleaning Services to handle all of The Clients general cleaning needs.  This will include (but not limited to):

  • Hoovering

  • Polishing

  • Dusting

  • Litter Picking

  • Other General Cleaning Activities both inside and outside

 

Terms of the Agreement

Contracted clients.

 

Either party has the right to cancel by giving notice. If The Client holds a contract with us and wishes to cancel the service prior to the completion of the agreed term of the contract, a fee of the remaining term will be payable on demand.

 

Staff

Seabreeze Cleaning Services will supply a suitable, trained member of staff to clean the required areas.  Although all employees of Seabreeze Cleaning Services are DBS checked and have the right to work in the UK, Seabreeze Cleaning Services advises The Client to lock away any valuable or sensitive material.  Seabreeze Cleaning Services takes no responsibility for any missing documents or items.

If The Client becomes unhappy with any member of staff employed by Seabreeze Cleaning Services, or the quality of work done, they should contact Seabreeze Cleaning immediately to resolve the issue.

Optional Extras

Consumable cleaning items are available to be supplied to The Client at an additional cost.  These include, but are not limited to, items like:

  • Toilet Paper

  • Bin Bags

  • Hand wash

  • Paper Towels

Consumable products will be provided to The Client upon request.  Please give 7 days’ notice for any intended changes in consumables use.   

 

Payment Terms

If The Client finds they have problems paying the invoice as agreed, The Client should contact Seabreeze cleaning to discuss the situation.

Should the invoice not be paid within the agreed terms, Seabreeze Cleaning Services retains the right to charge statutory interest of 8% over Bank of England Base Rate for every day the invoice is over the agreed terms, as well as reasonable costs to recover the debt as set out by Late Payment Legislation.  Seabreeze Cleaning Services also reserves the right to amend the agreed payment terms of The Client by giving notice in writing, if satisfactory payment schedules are not maintained.
Seabreeze Cleaning Services may consider legal action to recover any outstanding payments, including interest and charges, if they deem it necessary.

 

Private clients.

This section is in regards to a private client, asking for a one off clean, which is not contracted with Seabreeze cleaning.

The client may ask for a free no obligation quote.

 

As a private client, and not contracted, we require payment in advance to ensure payment for service.

 

Please make payment on receipt of a prepayment invoice.

No payment, no service.

The total price of services in the prepayment invoice, has been taken from either a previous clean of the property through either a contracted agent or a previous private client, or based on a property previously cleaned of a similar size with similar services included.

If the total of the work carried out is less than prepayment invoice, the client will receive the difference refunded.

Data handling

 

Privacy Policy.

How we collect your personal data.

we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

Why we collect your data

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at info@seabreezecleaningco.com or send us mail to: Seabreeze Cleaning, 2 Valley view, Church Road, Shortlanesend, Truro, Cornwall, TR4 9DD.

if you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@seabreezecleaningco.com or send us mail to: Seabreeze Cleaning, 2 Valley view, Church Road, Shortlanesend, Truro, Cornwall, TR4 9DD.

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